What is your return process?

To return a product, please follow these steps: First, create a return in the Product Returns/RMA section of your account dashboard. For a step-by-step guide on this process, visit this link. After you've set up your return, drop your package off at your local courier location. Once we receive the package, we will process your return typically within 3-4 business days.

Once processed, a refund will be issued to your store credit, which can then be transferred to your preferred payment method from the store credit section of your account dashboard. You can find a detailed breakdown of the completed RMA and more information in both your email and the Product Returns/RMA section in your account dashboard.